Steven Lee | Associate Creative Director

DISCOVER

— TITLE

Exclusively For You


— ROLE

Associate Creative Director

+ Art Director


— MEDIUM

Direct Mail

• 6x9 OE

• Die Cut Insert

• Legal Insert

Size matters. After increasing the size of the 0% intro APR on the OE, there was a +23% lift from the existing Control. Hence becoming the new Control. All other Controls moving forward were refreshed with the larger 0% intro APR.


DM Best Practice, include a QR code as a CTA. In a society where everyone uses their phone, the ease, speed and convenience contributed to quick activation.

— TITLE

Gold


— ROLE

Associate Creative Director

+ Art Director


— MEDIUM

Direct Mail

• 6X9 OE

• Die Cut Roll Fold Carrier

• Insert

Every Discover OE is an Art Director’s dream. Printed with multiple varnishes and inks or even embossed, these beautiful and elegant envelopes capture the attention in the mail. The letter and insert used all the best practices, some more than others. Clean offer presentation, a compare chart, testimonial and CTAs on every component.

— TITLE

Special Moments


— ROLE

Associate Creative Director

+ Art Director


— MEDIUM

Direct Mail

• #10 Tab OE

• Insert

• Letter

By updating the #10 OE with a tab and including offer messaging, it became a disruptor in the mail. The response rate went up 16%. The digitally-printed insert and letter allowed for personalization to be reversed out.


We also printed the variable QR code in cyan, which produced a higher response.

— TITLE

High End


— ROLE

Associate Creative Director


— MEDIUM

Direct Mail

• #10 OE

• Letter

• Sell Sheet

The existing “High End” Control package consisted of a #10 soft touch (varnish) embossed OE and a three-panel brochure. For this test: Converted the brochure into two pages. Kept all messaging and printing the same. The test delivered a +14% lift. But, most importantly, the ROI. The savings in printing with this new format versus the old meant it’s now the new Control.